Powered Up Peptides currently ships within the United States only, including all 50 states and U.S. territories. We do not offer international shipping at this time.
Orders are typically processed within 1 business day. All orders are shipped via USPS. Once an order has shipped, customers will receive tracking information automatically.
Estimated delivery time is generally 2–5 business days after shipment. Delivery times are estimates only and may vary due to carrier delays, weather, holidays, service disruptions, or other circumstances outside of our control.
Free shipping is available on orders over $300 and applies to all 50 states and U.S. territories.
Customers may request changes to or cancellation of an order within 12 hours of placing the order. After 12 hours, we cannot guarantee that changes or cancellations can be completed if the order has already entered processing or shipment.
Customers are responsible for providing a complete and accurate shipping address at checkout. Powered Up Peptides is not responsible for packages delivered to an incorrect address provided by the customer. If an order must be reshipped due to an incorrect or incomplete address, the customer will be responsible for any additional shipping charges and, where applicable, replacement costs.
If tracking shows that a package has been delivered but the package cannot be located, the customer must first contact USPS and attempt to resolve the issue directly with the carrier.
If USPS officially confirms that a package has been lost in transit, Powered Up Peptides may provide a replacement at no additional product cost.
For claims involving damaged products, missing items, incorrect items, or other package-content issues, customers must contact Powered Up Peptides within 72 hours of delivery.
To qualify for a replacement in these situations, the customer must provide a clear, continuous video recording of the package being opened. The video must:
- Begin before the package is opened
- Clearly show the shipping label and exterior of the package
- Show the package remaining sealed before opening
- Record the entire opening and inspection process in one continuous video
- Clearly show any damage, missing items, incorrect items, or other issue being claimed
- Contain no cuts, edits, pauses, or interruptions
If a qualifying continuous unboxing video is not provided, Powered Up Peptides cannot guarantee a replacement or resolution for claims involving the contents or condition of a delivered package.
The unboxing-video requirement does not apply when USPS has officially confirmed that a package was lost in transit and therefore was never delivered.
Last updated August 21, 2026