Effective Date: 08/10/2026
Powered Up Peptides (“Powered Up Peptides,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains what information we collect, how we use it, when we may disclose it, and the choices available to you when you visit our website, create an account, communicate with us, or make a purchase.
1. INFORMATION WE COLLECT
Depending on how you interact with Powered Up Peptides, we may collect information including:
- Name
- Email address
- Telephone number
- Billing address
- Shipping address
- Order and transaction history
- Customer-service communications
- Account information, if customer accounts are available
- IP address
- Browser and device information
- Website usage and interaction information
- Cookie and analytics information
- Fraud-prevention and transaction-verification information
We may also receive information from service providers that assist us in operating our business.
2. PAYMENT INFORMATION
Payments may be processed through third-party payment processors.
When a third-party payment processor is used, sensitive payment information such as full credit or debit card numbers is generally collected and processed directly by that payment provider rather than stored directly by Powered Up Peptides.
We may receive limited transaction information from the payment provider, such as payment status, transaction identifiers, payment method type, or information necessary to process and administer an order.
Third-party payment processors maintain their own privacy and data-security practices, which may be governed by their own privacy policies and terms.
3. HOW WE USE PERSONAL INFORMATION
We may use personal information to:
- Process and fulfill orders
- Verify and process payments
- Provide shipping and tracking information
- Communicate regarding purchases or customer accounts
- Provide customer service
- Process returns, replacements, refunds, or disputes
- Detect or prevent fraud and unauthorized transactions
- Maintain business and transaction records
- Improve our website and customer experience
- Analyze website traffic and usage
- Maintain website security
- Comply with legal, tax, accounting, regulatory, or compliance obligations
- Enforce our Terms & Conditions and other policies
- Send marketing emails when the customer has elected to receive them
4. MARKETING EMAILS
Customers may choose to opt in to receive promotional or marketing emails from Powered Up Peptides.
Marketing consent is not required to complete a purchase.
Customers may unsubscribe from marketing emails at any time by using the unsubscribe link provided in the email or by contacting us.
Transactional communications relating to an existing order, payment, shipment, account, or customer-service request may still be sent after a customer unsubscribes from promotional communications.
Powered Up Peptides does not currently send SMS or text-message marketing.
5. COOKIES AND TRACKING TECHNOLOGIES
Our website may use cookies, pixels, analytics technologies, and similar tools to operate the website, remember user preferences, understand website usage, improve functionality, measure performance, prevent fraud, and support marketing activities.
These technologies may collect information such as:
- IP address
- Browser type
- Device type
- Pages visited
- Time spent on pages
- Referral information
- Interactions with website features
Certain cookies may be necessary for the website to function properly, while others may be used for analytics or advertising purposes.
Users may be able to control certain cookies through their browser settings or any privacy controls made available on our website.
6. WHEN WE DISCLOSE PERSONAL INFORMATION
We may disclose personal information to service providers and other third parties when reasonably necessary to operate our business, including:
- Payment processors
- USPS and other shipping or fulfillment providers
- Website and e-commerce hosting providers
- Email service providers
- Analytics providers
- Fraud-prevention and security providers
- Accountants
- Attorneys and professional advisers
- Technology and infrastructure providers
These disclosures may be made when necessary to provide services, process transactions, comply with legal obligations, protect our business, or enforce our policies.
We may also disclose information when required by law, court order, subpoena, governmental request, or other lawful process.
7. SALE OR RENTAL OF PERSONAL INFORMATION
Powered Up Peptides does not sell or rent customer personal information for money.
We do not provide customer information to unrelated third parties for their own independent direct-marketing purposes in exchange for payment.
Certain analytics, advertising, cookie, or tracking practices may constitute “sharing” or another regulated disclosure under applicable privacy laws even where no money is exchanged. Where applicable, we will provide any legally required privacy choices or opt-out mechanisms.
8. DATA RETENTION
We retain personal information for as long as reasonably necessary to:
- Fulfill orders
- Maintain customer records
- Provide customer service
- Detect and prevent fraud
- Resolve disputes
- Maintain accounting and tax records
- Satisfy legal or regulatory requirements
- Enforce our agreements and policies
Retention periods may vary depending on the type of information and the reason it was collected.
9. DATA SECURITY
We use reasonable administrative, technical, and organizational measures intended to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.
However, no electronic transmission, website, database, or storage system can be guaranteed to be completely secure.
Customers are responsible for maintaining the confidentiality of their own account credentials and should promptly notify us if they believe their account or information has been compromised.
10. YOUR PRIVACY CHOICES
Subject to applicable law and certain legal exceptions, you may request that we:
- Provide information about personal information associated with you
- Correct inaccurate personal information
- Delete certain personal information
- Explain how certain information is collected or used
- Stop sending marketing communications
We may need to verify your identity before completing certain privacy requests.
We may retain information when necessary to complete transactions, prevent fraud, maintain required records, comply with law, resolve disputes, or exercise other legally permitted purposes.
11. CALIFORNIA PRIVACY RIGHTS
California residents may have additional privacy rights under the California Consumer Privacy Act, as amended, and other applicable California privacy laws.
Where applicable, these rights may include:
- The right to know what personal information is collected
- The right to request access to certain personal information
- The right to request correction of inaccurate personal information
- The right to request deletion of certain personal information
- The right to know whether personal information is sold or shared
- The right to opt out of the sale or sharing of personal information where applicable
- The right to exercise applicable privacy rights without unlawful discrimination
Powered Up Peptides does not sell customer personal information for monetary compensation.
If our use of analytics, advertising, or tracking technology constitutes “sharing” under applicable California law, we will provide any opt-out mechanism required by law.
Privacy requests may be submitted using the contact information listed below.
12. CHILDREN AND MINORS
Powered Up Peptides products are available for purchase only by individuals who are at least 21 years of age.
We do not knowingly collect personal information from individuals under 21 for purposes of purchasing our products.
If we become aware that personal information has been improperly submitted by an individual who does not meet our age requirements, we may take appropriate steps to remove the information where legally permitted and reasonably practicable.
13. THIRD-PARTY SERVICES AND LINKS
Our website may contain links to third-party websites or may rely on third-party services such as payment processors, shipping providers, analytics services, or other technology providers.
Powered Up Peptides does not control the independent privacy practices of third parties.
Customers should review the privacy policies of third-party services they interact with.
14. BUSINESS TRANSFERS
If Powered Up Peptides is involved in a merger, acquisition, reorganization, financing, sale of assets, or other business transaction, personal information may be transferred as part of that transaction, subject to applicable law.
15. LEGAL AND COMPLIANCE DISCLOSURES
We may preserve, use, or disclose personal information when reasonably necessary to:
- Comply with applicable law
- Respond to lawful government requests
- Respond to subpoenas, court orders, or legal proceedings
- Investigate suspected fraud
- Protect our rights or property
- Protect customers or other individuals
- Enforce our Terms & Conditions
- Investigate violations of our policies
16. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes to our practices, services, technology, or legal requirements.
The updated version will be posted on our website with a revised effective date.
17. CONTACT US
Questions, concerns, or privacy requests may be submitted to:
Powered Up Peptides
Email: [email protected]
Last updated August 21, 2026